Appointedd

Ruta Vareikaite

Madeline

Everything you need to know about the features and functionality under the "Setup" tab in Appointedd.

Setup (Services, Resources and Assets)

Learn more about what service types are and what type of services are available to choose from within Appointedd.

Type of services: how to manage your services

A standard service is made up of only one part and this guide will walk you through how to create one in its simplest form.

Create a standard service

Multi-part services are services made up of more than one part, each with its own duration.

All about the multi-part service

Learn how to charge various prices for a service depending on the options a customer selects

How to create a multi-tiered service

Schedule events and one-off bookings with the group booking functionality.

How to manage events on Appointedd

Learn how to create a custom service schedule to set the dates and times that your services should be bookable for.

How to control the times your services are bookable online - Service Custom Schedule

Apply buffers to your service to ensure your bookings aren't made back to back.

How to use create and amend service buffers

Set multiple durations on a service to accommodate the different types of bookings you might receive.

How to offer multiple durations on a service

Create an offer on a service to display to your customers that you're offering a different price.

How to create an offer on a service

Set how your services can be booked - online booking, per request, not bookable or not visible.

What are service permissions (aka service visibility)

Learn how to allow your customers to reschedule their bookings for services or events.

Allow customers to reschedule their booking ↩️

Learn how to set occupancy on your services and how to allow customers to book onto a service that has room left.

How to allow more than one customer to book onto your services

Learn how to create a private link to offer a discount to your customers.

How to create a discount offer for specific customers?

You can drag and drop services to easily re-arrange them

How to re-arrange your services

Set a different location for each of your services to be included in the external calendar event of the customer and resource.

How to set the location of your services

If you offer multiple services to your customers, you can place them into categories so that they are organised and clear.

Organizing services into categories

Learn how your business could offer click and collect services via Appointedd

How to set up a click and collect service

Learn how to format your service description to display on your booking tools

HTML supported service description

You can generate tickets and use QR codes to check in your event attendees.

Event ticket generation and QR code check-in functionality

Services

Create your resources, include them in groups, mark the services which they can complete, set their working hours and more.

How to manage your resources

Resource grouping allows you to manage your resources further by applying groups to each resource which reflect your business structure.

How to group your resources

Learn how to create and manage your resource's working hours to set their available bookable times

Resource scheduling: Set and manage your resource availability

Learn how to control which resources are assigned to which services and how resources are chosen when a booking is made

Resource allocation on services

Learn how to notify your resources of new bookings and cancellations made with them.

How to send notifications to your resources

Learn how to manage your service availability by applying specific times and rules to your service custom schedule.

How to manage your Service Custom Schedule

Resources

Add assets to your account to prevent your equipment and spaces etc from being double-booked.

How to manage assets

Assets

Developer documentation

Find answers and get help from Intercom Support and Community Experts

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