Setup

How to create an offer on a service

Create an offer on a service to display to your customers that you're offering a different price.

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Updated over a week ago

How to use service buffers

Apply buffers to your service to ensure your bookings aren't made back to back.

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Create a standard service

A standard service is made up of only one part and this guide will walk you through how to create one in its simplest form.

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How to offer multiple durations on a service

Set multiple durations on a service to accommodate the different types of bookings you might receive.

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Create a multi-part service

Multi-part services are services made up of more than one part, each with its own duration.

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How to manage events

Schedule events and one-off bookings with the group booking functionality.

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What are service permissions?

Set how you wish your customers to book your services online.

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How to control the times your services are bookable online

Learn how to create a custom service schedule to set the dates and times that your services should be bookable for.

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How to create a multi-tiered service

Learn how to charge various prices for a service depending on the options a customer selects

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Type of services

Learn more about what service types are and what type of services are available to choose from within Appointedd.

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Allow customers to reschedule their booking ↩️

Learn how to allow your customers to reschedule their bookings for services or events.

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How to create a private event

Learn how to create a link to an event for specific customers.

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How to allow more than one customer to book onto your services

Learn how to set occupancy on your services and how to allow customers to book onto a service that has room left.

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How to create a discount offer for specific customers?

Learn how to create a private link to offer a discount to your customers.

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How to re-arrange your services

You can drag and drop services to easily re-arrange them

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How to set the location of your services

Set a different location for each of your services to be included in the external calendar event of the customer and resource.

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Organizing services into categories

If you offer multiple services to your customers, you can place them into categories so that they are organised and clear.

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Resource scheduling: Overview

The new user interface of resource scheduling allows you to manage your resource's working hours easily.

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Resource scheduling: How to view working hours

Learn how to view your resource's schedule.

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Resource scheduling: How to set a new schedule

Learn how to create a new available or unavailable schedule for your resource.

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Resource scheduling: Available vs unavailable

Learn what the difference is between available and unavailable resource schedules.

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Resource scheduling: How to update and cancel an existing schedule

Learn how to update or cancel an existing available or unavailable resource schedule.

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How to print out your staff's schedule

Learn how to print out your resources' individual daily schedule.

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How are resources chosen to take a booking?

Learn how Appointedd allocates bookings to resources.

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How to assign a resource to multiple services

Learn how to distribute services to your resources.

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Resource allocation on services

You are now able to set up services to be bookable with multiple resources when all of those resources are available.

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How to send notifications to your resources

Learn how to notify your resources of new bookings and cancellations made with them.

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How to manage your resources

Create your resources, include them in groups, mark the services which they can complete, set their working hours and more.

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How to group your resources

Resource grouping allows you to manage your resources further by applying groups to each resource which reflect your business structure.

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How to manage assets

Add assets to your account to prevent your equipment and spaces etc from being double-booked.

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How to set your business opening hours

Learn how to set the opening hours of your business and what these affect.

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How to use your business reports

Reports allow you to review your business and pull vital information about your bookings, revenue, customers, resources, services and more.

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How to ask your customers for additional personal details

Create custom fields within your booking flow to collect additional information about the customer at the time of booking.

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How to log external email communications within Appointedd

This guide outlines how you can log all the emails you send to customers within the Appointedd system.

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Updated over a week ago

How to set the currency for the price applied to services

Change the currency that you display to customers and charge when paying online.

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How to manage your business across timezones

Our timezone technology allows you to manage your customers and resources around the globe, wherever they are.

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Log out your account automatically after a chosen time of inactivity

Increase your security measures by logging your user(s) out of Appointedd after a duration of inactivity.

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Can I send booking notifications to multiple email addresses within my business?

Set who within your business is notified for new, modified and cancelled bookings.

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Set the name and email address your communications send from

Make the emails and SMS sent to your customers from your account more personalised by setting the send-from name and email address.

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How to authenticate your domain

Authenticating your domain gives Appointedd permission to send emails from your own domain, ensuring that emails are successfully delivered.

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How to review the activity in your account

To understand what's happening with your account, bookings, and customers, view the activity log in full or for a booking or customer.

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Updated over a week ago

Frequently Asked Questions: Promo codes

This article is filled with the most common questions that are asked about promo codes.

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How to view stats for your promo codes

Learn more about how to understand the performance of your promo codes

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How to use promo codes

Find out how to use promo codes within Appointedd

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How to create promo codes

This guide will help you understand how to create and mange your own promo codes in Appointedd.

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How to manage multiple Accounts

Guide on managing multiple accounts in Appointedd using the Hallway

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Create new Appointedd accounts from within your existing one

Learn how to create additional Appointedd accounts

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FAQ: creating multiple accounts

This article is filled with the most common questions that are asked about promo codes.

Written by Jemmwel
Updated over a week ago