Booking tools and customer experience
Everything you need to know about managing booking flows
44 articles
- Widgets 2.0: Introduction to the newest Appointedd booking toolsLearn how to create and manage your new Appointedd booking tools in embed, popover and URL modes.
- How to create a booking widget (2.0) for multiple accountsLearn how to create and manage the new Widgets 2.0 to connect it to multiple accounts
- New booking tools - Widgets 2.0 (single account)Learn how to create and manage the new Widgets 2.0 when a user has access to a single account
- Pre-filling data in the new widget 2.0Learn how to pre-fill data in embed, popover or URL modes of widget 2.0
- Take bookings through Appointedd using QR codesPlace Appointedd's booking tools within a QR code that your customers can scan and make bookings from.
- How to make different services available to different groups of customersOffer different services to different people by restricting the booking widgets to show what they require.
- How to use custom fonts on your booking widget 2.0Businesses can customise the fonts to display their widget in by adding hosted font URLs to the widget 2.0 settings
- FAQ - Widget 2.0Find answers to FAQs and learn about the best practices to make sure your widgets 20 work as required
- How to allow customers to book with you through your websiteAllow your customer to make bookings with your business through different booking tools
- How Appointedd works with Daylight SavingsWe've taken the stress out of the clocks going back and forward
- Tracking events from your Appointedd booking tools with GA4 using Google Tag ManagerLearn how to use custom JavaScript on your website to track events from our booking tools with GA4 using Google Tag Manager.
- How to display your availability on your booking toolsFollow this guide to help you set up your availability and ensure that bookings can be made
- How does the 'search further ahead' window work?When testing your customer journey, you may encounter a “Search further ahead” window. This guide covers the search functionality rule that governs this behaviour.
- How to get a direct booking link for a specific serviceLearn how to generate a direct link customers can use to book a specific service or event
- How to take online bookings from your Wordpress website using AppointeddYou can use Appointedd as your online booking system by adding a booking widget to any part of your self-hosted WordPress website.
- How to take bookings on your Weebly site with your existing Appointedd accountAppointedd integrates directly with Weebly, allowing you to simply drag and drop the Appointedd booking widget onto any part of your site.
- How to take bookings on your Squarespace websiteTake bookings on your Squarespace page by embedding your booking widget in a code module.
- How to add a booking widget to your mobile appBecome bookable across all your online platforms by allowing your customers to book you through your mobile app.
- How to take bookings with Appointedd on your Wix siteUse Appointedd as your online booking system by adding a booking widget to any part of your Wix website.
- How to take bookings on your Weebly site if you do not yet have an Appointedd accountAppointedd integrates directly with Weebly, allowing you to simply drag and drop the Appointedd booking widget onto any part of your site.
- How do I take bookings through Google?While there is no direct way to add a booking link to Google, we have a workaround for you to try.
- Passing customer membership ID's to AppointeddLearn how to automatically include the membership ID in online bookings
- How to customize your online booking processCustomize the online booking flow that your customers go through, by editing your online booking settings.
- Customer file attachments in the booking flowOur file attachment functionality allows customers to upload images or documents during the booking flow.
- How to set the time for which a booking time slot is reserved/held
- Set how far in advance your customers can book with youBlock your availability after a specific amount of time in advance of the customer making the booking.
- How to set the notice period for online bookingsDo you require a certain amount of time before a booking to prepare? Learn how to set the lead time for your services in this guide.
- How to create questions to be asked when bookings are made (including T&C's)Gather the information you need from your customers when they book online or in-person by adding questions to your online booking flow.
- How to link your privacy policy in your online booking toolsOffer your customers the option to review you privacy policy through your online booking process.
- Localisation: How your booking tools display in different languagesYour booking tools are automatically shown in your customers' preferred language, based on their browser settings.
- Set the time increments to display on your booking widgetChoose the time increment in which available booking times are displayed to your customers.
- How to allow customers to cancel their bookingsSet whether you wish your customers to be able to cancel from confirmation emails.
- Ask required booking questions before appointments and highlight your terms and conditionsYou may want to adapt your booking flow to ask your customers questions before they visit you in-store or join a virtual appointment
- How to set up conditional booking questionsConditional booking questions allow you to create custom follow up questions that are based on the user's response to the initial question.
- Managing timezones if your business functions in only one timezoneThis article advises on our best practice for managing your single-timezone business to ensure all parties know what bookings run when.
- How to use promo codesFind out how to use promo codes within Appointedd
- Frequently Asked Questions: Promo codesThis article is filled with the most common questions that are asked about promo codes.
- How to view stats for your promo codesLearn more about how to understand the performance of your promo codes
- How to create promo codesThis guide will help you understand how to create and mange your own promo codes in Appointedd.
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