Appointedd

Follow our step by step guide to gather data on where your customers have clicked from on legacy standard and enterprise widgets

LEGACY: How to track bookings with Google Analytics 4 and Google Tag Manager on legacy widgets

Users are invited to create their password and log in to Appointedd via email. If these emails are not coming through, follow this guide.

How to invite users to Appointedd when the email is not being received

Find out how to resolve payment issues with Stripe.

My customers are struggling to complete a payment with Stripe

We've taken the stress out of the clocks going back and forward

How Appointedd works with Daylight Savings

Follow this guide to help you set up your availability and ensure that bookings can be made

How to display your availability on your booking tools

If you're struggling with load time, follow this troubleshooting guide to identify the problem.

What to do if Appointedd isn't loading

This article advises on our best practice for managing your single-timezone business to ensure all parties know what bookings run when.

Managing timezones if your business functions in only one timezone

If you moved a booking and now need to know when it was originally, you can find that from the emails sent.

I moved a booking and can't remember when it was originally

If you want to move an existing booking to another resource and are unable to, it will be due to a factor of your availability.

I can't move a booking to a different resource

Bookings can be canceled by you and your staff or by your customers. Understand and control how and when customers can cancel.

A booking has been canceled and I don’t know how

This guide will show you how to set up your group bookings correctly to ensure multiple parties can book.

There are spaces left in a group booking, but it's not available to book

If your customers or resources aren't receiving emails about bookings, we can check the settings of your account to find out why.

Emails sent from my account aren't being received

If your customers aren't receiving SMS messages from your account, we can check the settings of your account to find out why.

SMS sent from my account aren't being received

This guide will show you how to take a screenshot and send it to Team Appointedd

How to take a screenshot

US mobile carriers require specific registration for each business sending A2P SMS messages. Learn how to register via Appointedd.

How to register for A2P 10DLC

Learn how to conduct virtual consultations with our Zoom and Microsoft Teams integrations.

How to manage virtual consultations with Appointedd

This guide explains possible reasons for your SMS credits being used up faster than expected.

Why are my SMS running out faster than I expect?

It can happen that customers are unable to pay via your booking tools. The other booking steps will work, but payment won't go through.

Why are payments not being processed via my booking tools?

Gain visibility and understanding of marketing sources for bookings, uncover invaluable insights into the effectiveness of marketing efforts

Track the booking marketing source

Learn to use JavaScript on your website to track events emitted from Appointedd's booking tools that you've integrated with your website.

Tracking events from your Appointedd booking tools on your website with JavaScript

How to change time increments

How to update your availability

Learn more about Appointedd Data Insights offering

How to access and use Data Insights

Appointedd Free Trials Update

Madeline

Liam Anderson

Follow these step-by-step guides to troubleshoot your problems and get to the bottom of any mysteries

FAQs and Troubleshooting guides

Developer documentation

Find answers and get help from Intercom Support and Community Experts

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